SHIPPING/RETURN POLICIES

 Shipping is 5-15  days depending on the shipping location.  Items shipped from China will take up to 15 days . The following information is the shipping and return policy for each vendor.  CCB allows returns up to 14 days   some exclusions apply, please read the information below to get more details on what items are not returnable.

SHIPPING PRICES

Condition Price
Economy 7lb–8lb
$10.95 USD
Economy 9lb–11lb
$13.50 USD
Economy 5lb–6lb
$9.95 USD
Free 0lb–4lb Free
Standard 4lb–5lb
$11.95 USD
Standard 6lb–12lb
$13.95 USD
Standard 13lb–20lb
$15.00 USD
Standard 21lb–25lb
$20.00 USD
Standard 26lb–30lb
$25.00 USD
Standard 31lb–35lb
$30.00 USD
Standard 36lb–45lb
$35.00 USD
Standard 46lb and up Free

 

Return Policy

To be eligible for a return or an exchange on Clothing and/or Accessories, all original tags must be attached and in place as well as the item must be returned with its original tags. Any item sent to our facility with stains (makeup, deodorant, etc.) or damaged will not be accepted.

For hygienic reasons, all of the following items, but not limited to, are final sale items: bodysuits, swimsuits, bralettes, earrings, face masks, hats, and sunglasses. If you return merchandise after 14 days of receiving it, a store credit will be issued to you.

If you would like an exchange we will offer it if the item is available, simply fill out the exchange form. If the item is not available we can offer store credit. Please note, refunds are issued for the item cost excluding any shipping expense and they are processed back to the original form(s) of payment used for the order.:

Customer Service

Classy Closet Boutique wants you to have an exemplary shopping experience with us. We want to keep our customers happy so we will do what we can within reason to make this possible.

We do our best to keep our items system inventory up to date, so we are not responsible if the system does not post items that are no longer available as out of stock. We apologize in advance for any inconvenience if this happens.

If you would like to get in touch with us for any reason or if you have an issue, you can reach out to us. Email: classyclosetboutiquellc@gmail.com  put Customer in the subject

Please make sure that any and all skin, body, or any intake products are taken under medical advice. No products we sell are implied to cure any issues you have, so we are not responsible for any allergic or adverse reactions. Each product is taken at your own risk.  We apologize in advance for any inconvenience.

Phone# 855-500-6711

 

 

KAKACLO RETURN POLICY

We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. 

 

 

Important message about the worldwide COVID-19 situation:

On behalf of everyone at Classy Closet Boutique, our hearts go out to all those impacted by COVID-19. As always we are focused on the health and safety of our employees, and customers. We are a small family owned business and we are shipping orders normally. Please be assured that as individuals we are all practicing social distancing, frequently washing our hands, frequently sanitizing our equipment, and making sure the products we ship are clean and safe.

Due to these security measures, which currently take place everywhere internationally at all companies, there may sometimes be delays in the delivery of our packages. We guarantee that you will receive your parcel – but if your parcel is affected by a delay, we kindly ask for your understanding.

Customs, Duties, and Taxes

Classy Closet Boutique is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

If a package is returned to us due to unpaid customs, taxes, or return to the sender, we will refund the cost of the product and retain the shipping charges. 

Damages

If you receive damaged merchandise, please take a picture and email us the picture at classyclosetboutiquellc@gmail.com Subject: CUSTOMER,  right away. We will only replace damaged goods within 72 hours of receiving your order granted that all items are still in stock. If your items are not in stock you can receive a store credit or a refund for the inconvenience.

 

Trendsi Shipping

Trendsi charges shipping by the total order weight. The average weight will be synced with Shopify when you purchase our products so that you will know your shipping rates are by weight.                                        

 

Policies for Merchandise for Zendrop

 COUNTRY CODE     

 COUNTRY NAME     

 SHIPPING TIME     

 US     

 United States     

 7-15 days     

 GB     

 United Kingdom     

 5-10 days     

 CA     

 Canada     

 7-15 days    

EXPRESS SHIPPING

 

 COUNTRY CODE     

 COUNTRY NAME     

 SHIPPING TIME     

 US     

 United States     

 5 - 12 days     

 GB (TEMPORARILY UNAVAILABLE)    

 United Kingdom     

 3 - 9 days     

 CA (TEMPORARILY UNAVAILABLE)    

 Canada     

 5 - 10 days     

 

WHAT DOES ZENDROP FULFILLMENT COVER?

  • LONG SHIPPING
  • If your product does not come after the last day of the allotted time, you might be entitled to a shipping refund if it can be proven your package was not delivered after a thorough investigation.

DAMAGED / DEFECTIVE PRODUCT

  • If any of customer receive a product that is damaged or defective, Zendrop will gladly issue a full refund (product cost + shipping cost) or replacement as long as it's within7 days of an order being delivered. The only requirement is proof of the damaged or defective product in the form of a high-quality image or video sent to classyclosetboutiquellc@gmail.com Subject CUSTOMER
    • For certain products, it may be difficult for us to determine if something is actually damaged or defective (like earphones for example). In rare scenarios like this, we will have to make a judgment call. This decision will be much easier to make if you provide us with as much information as possible about the damaged or defective product, and ensure that the high-quality images and videos showcase the damage or defect.
  • PRODUCT LOSTSTOLEN
    • There are some things that are simply out of our control. Very rarely, an order may be lost in transit or stolen. In this case, we'll work with you to do what we can to make things right.

Please know that some items from certain manufacturers might cost you more to try to get a refund when paying to ship it back to the original manufacturer.  Depending on the cost of the item CCB may reimburse you considering the item and the cost. This is NOT a guarantee, but at the discretion of CCB. We apologize in advance for any inconvenience.

 SALEYEE RETURN POLICY

 

Rules of Returns and Replacements(2022)

After-sales Service Terms and Conditions


Release Date: 2021-12-30

Effective Date: 2022-01-08

Applicable Conditions

The after-sales service terms and conditions (hereinafter referred to as “ASS T&Cs”) apply to all members who have successfully registered and used services on the SaleYee Dropshipping Platform (www.saleyee.com). Members are also called "distributors". If a distributor who has purchased the products on the SaleYee platform encounters an after-sales problem, SaleYee will be entrusted by the supplier of the products to process after-sales issues according to the ASS T&Cs.

[Important Tips and Instructions]

  1.ASST & Cs apply to the products or services provided by SaleYee Dropshipping Platform, excluding the services provided by third parties. if you are using third-party services, SaleYee is not responsible for the services provided by third parties. Please carefully read ASS T&Cs, especially the bolded and underlined information. If you have any questions, please contact SaleYee customer service.

  2.The after-sales problems of the orders placed by the distributor before the effective date of this clause shall apply to the effective after-sales service rules at that time; the after-sales problems of the goods purchased after the effective date of this clause shall apply to this ASS T&Cs.

  3.TheSaleYee Dropshipping Platform can adjust the ASS T&Cs at any time according to the operating conditions and publicize it to distributors in the form of notice shown on the SaleYee website. Distributors can check the latest version of the ASS T&Cs at the bottom of the homepage on SaleYee.com or the "Help Center". SaleYee users who have received the notice on the adjustments of After-sales Service Terms and Conditions are deemed to accept these terms and conditions, as well as the subsequent adjustments from time to time.


Shipping Issues

The after-sales service for “shipping issues” is valid for 40 days from the date of the order being paid.

  1.If these situations happen: no logistics track, A-SCAN doesn't update for more than 7 business days, parcel lost in transit, SaleYee platform will re-arrange shipment or refund after verifying the situation.

  2.If the tracking information on carrier's site shows parcel damaged, the SaleYee platform will arrange reshipping or refunds.

  3.If the tracking information on carrier's site shows parcel delivered, but the end consumer hasn't received:
     (1)If the delivered address on official tracking informationis inconsistent with the recipient’s address and it is verified that the shipping carrier sent the wrong address, the SaleYee platform will arrange reshipping or refunds.
     (2)If the delivered address on official tracking informationis consistent with the recipient’s address, SaleYee only provides the packing slip without processing the after-sales issue. (If you want to get compensation, please order the logistics protection services)

   4.Return:
     (1)For the return caused by end-customers such as the wrong address, address modified, not picked up, lose touch, rejected, etc.; When the returned products are received to the warehouse and signed for, after deducting the round-trip shipping fees and the re-packaging cost (if needed), SaleYee will arrange a refund;
     (2)For the return caused by logistics service provider such as the packing slip destroyed/no specific reason, when the returned goods are received to warehouse and signed for, SaleYee platform will arrange reshipping or refunds.


Evidence to be submitted:

  1. Distributors provide screenshots of the returned orders on their online stores;
    Screenshots of the communication records between the distributor and the end consumer.


Broken Issues

The after-sales service for “broken issues” is valid for 40 days from the date of the order being paid. After checking the packaging and products, the platform will arrange reshipping or refund according to the order amount*compensation ratio. If the distributor requests to return & refund, SaleYee will provide an RL according to the order amount, and distributors need to return the products including the products, accessories, user manual, and others. SaleYee will refund within 7 business days after the returned product is signed for.

Evidence to be submitted:

  1. Photos of the outer box with a clear and complete packing slip;
    Photos of the broken products (Please clearly show the broken parts of the product);
        3. Screenshots of the returned orders on distributors online stores

Product Issues

For product issues [quality problems / missing products / shipping errors / shipping extra products / listing error (Inconsistence with the description), distributors can submit after-sales appeals within 60 days from the date of the order being paid. By the actual situation and the distributor’s decision, the platform will process the appeals according to the order amount * compensation ratio. If the distributor requests a refund, the platform will provide an RL return label based on the order amount. The distributor needs to return the product in time. The returned package should include all the original packaging, accessories, user manual, and more. The platform will refund within 7 business days after the returned product is received; if the distributor cannot provide evidence for the corresponding issues, the platform will not process it. In addition, the following situations are excluded from the product issues:

    1.Color difference will occur due to the factors such as shooting equipment, light, display, etc., so the color difference will not be concluded as a shipping error or a listing error;

    2.The product size difference will occur due to manual measurement as well as the difference of measurement tools and methods, so the size difference within a reasonable range will not be concluded as a shipping error or a listing error;

    3.The improper operation of the end consumer or his or her wrong operation not following the user manual will not be concluded as a product quality issue, and the SaleYee platform will not bear the resulting personal or property damage.

 

Information to be submitted for a return request

No.

Cause

Required Evidence

1.

Quality problems

a. Product photos or dynamic videos showing quality problems

b. Screenshots of communication records with end consumers

c. Outer package and label picture (clear and complete label picture on the outer package)

d. Screenshot of the distributor’s order refund record on the online store

2

Missing products

a. The full picture of the outer package and the label picture (clear and complete label picture on the outer package)

b. The full picture of the received product

c. Circle the specific missing part according to the user manual, or circle the missing part for products without manual

d. Screenshot of the distributor’s order refund record on the online store

3

Shipping error

a. The full picture of the received product

b. Clear and complete label picture on the outer package

c. Screenshot of the distributor’s order refund record on the online store

4

Listing error

a. The full picture of the received product

b. Clear and complete label picture on the outer package

c. Screenshot of the distributor’s order refund record on the online store

Note: If the distributor cannot provide the required evidence for the correspondingly requested after-sales product issues, the platform will not process it.


SaleYee Platform Disclaimer

The following situations will not be accepted:

    1.Any product not sold on the SaleYee platform (SKU does not match);

    2.The after-sales request is overdue;

    3.Timeliness in processing after-sales orders: If the SaleYee platform provides an RL return label, please return the package within 15 days(tracking information available) from the date of receiving the RL return label, overdue cases will not be processed;

    4.If you do not communicate with the customer service representatives before the refund request, the platform cannot bear the full refund regardless of the type of after-sales issues;

    5.Distributor's intentional and malicious deception for compensation or fraud;

    6. Delay or interruption of platform services caused by force majeure events.


The Cost of Return Shipping

Non-distributor reasons (product problems, logistics provider problems, damage, etc.); The original supplier of the SaleYee platform bears the return shipping fee, but does not provide value-added services, such as door-to-door pickup or more.


Refund Amount

The refund amount does not involve transaction fees that were charged by the third-party payment service providers;

If the payment method is credit card, WeChat Pay, or Alipay, the amount of money will be sent back to the payment method of your original payment account; for other payment methods, the amount of money will be sent back to your SaleYee account balance.


Processing Timeliness

   1.After-sales orders submitted on business days will be processed on the same day;
   2.After-sales orders submitted on weekends will be postponed to business days for processing.

 

 

KATHY KUO HOME RETURN POLOCY

If you are returning an item, please keep your item’s original packaging and request a return immediately to receive a Return Authorization (RA) number. To request a return, go to the My Order History section of your Kathy Kuo Home account: https://www.kathykuohome.com/MyAccount/Order. Click the drop down menu under the Action column of the item you would like to return and select “Return.” If you do not know your order number, you can locate it by looking at your order confirmation email. You may alternatively request a return by reaching out to our customer service team via email at cs@kathykuohome.com or by phone at 888-908-2925. If you have any questions about processing your return, do not hesitate to contact us. NOTE: To request a return for an item delivered via our In-Home White Glove Delivery, you MUST call our customer service team at 888-908-2925.

Once you request your return, we will send you a return label with the appropriate return address and RA number within five business days of your return request. You will then have 14 days to return your item. Note that all items shipped back without an RA number or outside the 14 day return period will not be accepted and will be returned to you. We cannot accept returns without the the original packaging. Please note, products may only be returned from the location of original delivery.

How Can I Receive My Refund?

We offer two options regarding your refund for a return:

1. KKH Store Credit: Receive your refund in the form of store credit for the merchandise price, less a 20% restocking fee and cost of outbound shipping.

2. Original Form of Payment: Receive your refund to your original form of payment for the merchandise price, less a 20% restocking fee and cost of outbound shipping.

If we identify an unreasonable return pattern, we may restrict or refuse future transactions or returns from such customers at at any time.

Why Do You Assess Restocking Fees On Returns?

When you return an item, a lot of time, labor, and company cost is required to receive your package and restock your item back into our warehouses. Additionally, the majority of furniture and accessories returned are not packaged to original factory standards or incur damage during transit. We must assess restocking fees on returns to account for the labor associated and the quantity of returned items that cannot be accepted or resold.

 

 

 

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